Silver pendant Solea Argento, 18ct gold plated

📦 Shipping Policy

Here you will find all information about our shipping costs and delivery times.

🌍 Shipping area

We ship worldwide – quickly, securely, and reliably. Shipping is usually handled by DHL, DPD, or UPS.

🚚 Shipping costs & delivery times

Shipping costs include statutory VAT and are calculated as a flat rate depending on the delivery country:

Germany

Shipping costs:

Basic plan without insurance & tracking: €4.99

Shipping insurance up to €500 & shipment tracking : €6.99

Europe (EU member states)

Shipping costs:

Basic plan without insurance & tracking: €6.99

Shipping insurance up to €500 & shipment tracking : €14.99

💡 All deliveries within the EU are duty-free.

United Kingdom, Switzerland, Liechtenstein

Shipping costs:

Basic plan without insurance & tracking: €8.99

Shipping insurance up to €500 & shipment tracking : €19.99

Note: Deliveries outside the EU may be subject to customs duties, taxes, or import fees . These are to be borne by the buyer.

Countries outside Europe

Basic plan without insurance & tracking: €14.99

Transport insurance up to €500 & shipment tracking: €26.99

Note: Deliveries outside the EU may be subject to customs duties, taxes, or import fees . These are to be borne by the buyer.

USA & Mexico

Transport insurance up to €510: €42.99

Note: Deliveries outside the EU may be subject to customs duties, taxes, or import fees . These are to be borne by the buyer.

⏱ Note regarding delivery times

The exact delivery time for each product can be found directly on the respective product page.

📦 Packaging & Sustainability

We place great importance on safe and environmentally friendly packaging. Your jewelry will be carefully packaged and optimally protected during shipping.

📦 Returns

Within the EU, you can cancel and return your order within 30 days. The buyer is responsible for the return shipping costs.

Still questions?

Feel free to send us a message – we'll be happy to help you personally.
👉 Contact form or directly via email: info@perladoro.com

Care instructions for jewelry

High-quality jewelry deserves proper care. The following care instructions will help you preserve the shine, material quality, and longevity of your Perla d'Oro pieces. Whether silver, gold, stainless steel, or gemstones – regular cleaning protects the surface and setting for years to come.

General care instructions for jewelry

• Remove jewelry before sports, showering, and sauna visits.

• Avoid contact with perfume, hairspray, chlorine or cleaning agents.

• Store jewelry separately, in a dry place and away from light.

• Perform regular cleaning depending on how often the garment is worn.

The more consistently you follow these care instructions for jewelry, the longer the high-quality workmanship will remain visible.

Cleaning gold jewelry

Gold is durable and easy to care for.

Clean gold jewelry in lukewarm water with a little mild dish soap. Use a soft brush, rinse thoroughly with clean water, and dry the piece with a lint-free cloth.

Chlorine and highly chlorine-based cleaning agents should be avoided as they can damage the surface.

Care of silver jewelry

Silver jewelry can darken due to oxidation – this is a natural reaction of the material.

A warm soapy bath is suitable for cleaning. Rinse thoroughly afterwards and polish dry. For more stubborn tarnish, special silver cleaning products or silver polishing cloths are recommended.

Store silver jewelry in a place with as little air and light as possible to prevent tarnishing.

Cleaning stainless steel jewelry

Stainless steel is robust, rust-free, and very easy to care for. The material does not tarnish and is also well-suited for sensitive skin.

Clean stainless steel jewelry with a soft microfiber cloth. If necessary, a mild soap solution can be used. Then polish dry.

Cleaning cubic zirconia and gemstones

Zirconia stones and many gemstones can be briefly cleaned in lukewarm water. Then dry carefully with a soft cloth.

Aggressive cleaning agents should be avoided to prevent damage to the socket and stone surface.

Caring for leather jewelry

Leather is a natural material and is sensitive to moisture.

Avoid direct contact with water. If cleaning is necessary, it should only be done superficially with suitable leather care products. The material must not be soaked.