Shipping & Customs Information – EU & International
📦 Shipping Policy
Here you will find all information about our shipping costs and delivery times.
🌍 Shipping area
We ship worldwide – quickly, securely, and reliably. Shipping is usually handled by DHL, DPD, or UPS.
🚚 Shipping costs & delivery times
Shipping costs include statutory VAT and are calculated as a flat rate depending on the delivery country:
Germany
Shipping costs:
Basic plan without insurance & tracking: €4.99
Shipping insurance up to €500 & shipment tracking : €6.99
Europe (EU member states)
Shipping costs:
Basic plan without insurance & tracking: €6.99
Shipping insurance up to €500 & shipment tracking : €14.99
💡 All deliveries within the EU are duty-free.
United Kingdom, Switzerland, Liechtenstein
Shipping costs:
Basic plan without insurance & tracking: €8.99
Shipping insurance up to €500 & shipment tracking : €19.99
Note: Deliveries outside the EU may be subject to customs duties, taxes, or import fees . These are to be borne by the buyer.
Countries outside Europe
Basic plan without insurance & tracking: €14.99
Transport insurance up to €500 & shipment tracking: €26.99
Note: Deliveries outside the EU may be subject to customs duties, taxes, or import fees . These are to be borne by the buyer.
USA & Mexico
Transport insurance up to €510: €42.99
Note: Deliveries outside the EU may be subject to customs duties, taxes, or import fees . These are to be borne by the buyer.
⏱ Note regarding delivery times
The exact delivery time for each product can be found directly on the respective product page.
📦 Packaging & Sustainability
We place great importance on safe and environmentally friendly packaging. Your jewelry will be carefully packaged and optimally protected during shipping.
📦 Returns
Within the EU, you can cancel and return your order within 30 days. The buyer is responsible for the return shipping costs.
Still questions?
Feel free to send us a message – we'll be happy to help you personally.
👉 Contact form or directly via email: info@perladoro.com