Shipping & Customs Information – EU & International

📦 Shipping Policy

Here you will find all information about our shipping costs and delivery times.

🌍 Shipping area

We ship worldwide – quickly, securely, and reliably. Shipping is usually handled by DHL, DPD, or UPS.

🚚 Shipping costs & delivery times

Shipping costs include statutory VAT and are calculated as a flat rate depending on the delivery country:

Germany

Shipping costs:

Basic plan without insurance & tracking: €3.99

Shipping insurance up to €500 & shipment tracking : €6.99

→ Free shipping on orders over €59.00 – applies exclusively to standard shipping; insured shipping is excluded.


Europe (EU member states)

Shipping costs:

Basic plan without insurance & tracking: €6.99

Shipping insurance up to €500 & shipment tracking : €14.99

→ Free shipping on orders over €89.00 – applies exclusively to standard shipping; insured shipping is excluded.

💡 All deliveries within the EU are duty-free.

United Kingdom, Switzerland, Liechtenstein

Shipping costs:

Basic plan without insurance & tracking: €8.99

Shipping insurance up to €500 & shipment tracking : €15.99

→ Free shipping on orders over €129.00 – applies exclusively to standard shipping; insured shipping is excluded.

Note: Deliveries outside the EU may be subject to customs duties, taxes, or import fees . These are to be borne by the buyer.

Countries outside Europe

Basic plan without insurance & tracking: €15.99

Transport insurance up to €500 & shipment tracking: €26.99

→ Free shipping on orders over €249.00 – applies exclusively to standard shipping; insured shipping is excluded.

Note: Deliveries outside the EU may be subject to customs duties, taxes, or import fees . These are to be borne by the buyer.

USA & Mexico

Transport insurance up to €510: €42.99

Note: Deliveries outside the EU may be subject to customs duties, taxes, or import fees . These are to be borne by the buyer.

⏱ Note regarding delivery times

The exact delivery time for each product can be found directly on the respective product page.

📦 Packaging & Sustainability

We place great importance on safe and environmentally friendly packaging. Your jewelry will be carefully packaged and optimally protected during shipping.

📦 Returns

Within the EU, you can cancel and return your order within 30 days. The buyer is responsible for the return shipping costs.

Still questions?

Feel free to send us a message – we'll be happy to help you personally.
👉 Contact form or directly via email: info@perladoro.com